Health + Nutrition resources

SNAP

On November 1, 2025, new federal restrictions to SNAP benefits will become law. Changes will take effect gradually as clients complete their regular recertifications. Separately, due to a federal government shutdown that began on October 1, SNAP benefits may be paused or suspended in November until a funding deal is reached.

Refer to the Massachusetts Government website for correct, timely SNAP updates.

Local Organizations and Supports During the Suspension:

Food Assistance

The Mayor’s Health Line (MHL) ensures Boston residents have access to services and programs that promote health and wellness. It is a free, confidential, multilingual health information and referral service. They help all residents regardless of immigration status. If you or a loved one needs legal help, they also provide referrals to legal services.

Their staff helps residents with a variety of services including:

  • Answering questions about health insurance eligibility
  • Enrolling in health insurance
  • Finding primary care providers
  • Finding social services
  • Locating free clinics, and many more.

All MHL staff are state-certified Navigators. They can offer confidential and free help with healthcare enrollment.​​ We also provide individual case management and advocacy for our clients navigating the healthcare system. Call the Mayor’s Health Line for help with your health insurance application.

Contact:

  • Call: 617-534-5050
  • Email: mayorshealthline@bphc.org and provide the following: Name, Phone number, Preferred language, best day(s) to reach you, and best time(s) to reach you. 

Under the 1999 public charge guidance, it is safe for immigrants and their families to access health, nutrition, and housing programs for which they are eligible.

Apply to MassHealth

MassHealth Customer Service Center


Resources from NeighborHealth Patient Services Department