Rhode Island

Frequently Asked Questions

• Is the Family Information Tool (FIT) available in other languages?

  Yes, the FIT can be translated using Google Translate.

• Is the charter school common application available in other languages?

  Yes, the application can be translated online using Google Translate.

• Can families make changes once they have submitted an application?

  Yes, a parent/guardian can log into the system to make changes to contact information and/or the schools they have selected, until the deadline. To do so, please log in to your account and on the “student dashboard” select the student’s application you wish to edit by clicking “Edit Application.” 

• How do families indicate siblings currently attending a charter school?

  Within the application, there is a box to check indicating a sibling (or siblings) currently attend the school. Complete information for one of the attending siblings only if more than one sibling currently attends.

• Do families need to apply to the charter school they currently attend?

  No, families should not apply to their current school as they are already enrolled. Families should only select schools other than the current school a child attends and for which they are interested in applying for the following school year.

• Which schools are participating in the charter application?

  Visit EnrollRI.org/Charter to see the list of participating schools.

• What if a family's email or phone number has changed?

  If the email or phone number that a family uses to create their account is no longer accessible to them, they can email HelpEnrollRI@ride.ri.gov for support in updating their account credentials.

• What does a family do if they need help with an application?

  Please reach out to rienrollment@excelacademy.org. They can also attend a virtual registration event which will be posted on the EnrollRI landing page. Helpline support is coming! Check back to schedule virtual support.

• What schools will families see on the application?

  Families will see all of the participating schools that serve their student’s grade level and to which they are eligible to apply based on their district of residence.

• What schools will a family experiencing homelessness see on the application?

  A family who indicates they are experiencing homelessness will see all schools statewide that serve their student’s grade level.

• At what grade levels should applications be available?

  Applications are currently available at all grade levels served by a school.

• Can families moving to RI submit an application for a student?

  Only applicants with a Rhode Island address can apply.

• How many school options can an applicant select?

  There is no limit to the number of schools an applicant can select (from the list of those for which the applicant is eligible).

• How will a parent/guardian know their application was submitted?

  The email provided in the application will receive an email; if there is no email, double-check the application status shows “submitted” and not “in progress”. 

• What if a family is interested in a school that is not listed on the application?

  Some charter schools chose not to participate in the common application.  Check the list on the EnrollRI.org/charter landing page to check for which schools are participating. A student will only be able to apply to schools for which the address listed on the address is eligible.

• How will I know if I was offered a seat at the schools for which I applied?

  Schools will contact families directly with their status once the chart school lotteries are completed. Families can also contact our enrollment team by email rienrollment@excelacademy.org